CLASSES START ON TIME
Please arrive early to allow our classes to start on time.
STUDIO GRAND CLOSURES
Our studio will be closed during most statutory holidays. Classes that were to take place during statutory holidays will be rescheduled to the extent possible. All affected students will be notified a minimum of 1 week before the cancelled class.
PHOTOS /VIDEOS DURING CLASSES & EVENTS
Please do not take any photos or videos during class. If you would like to record what was done during class, ask your instructor to demonstrate at the end of class. Instructors can accept or decline at their discretion. Any videos taken by students/participants are for personal use only.
We may occasionally take photos and videos during classes and events, for promotional purposes. If you have any concerns or misgivings about being in these photos, please advise us ahead of time. All photos taken by our instructors and administrators are the sole property of Studio Grand and will be used at our discretion.
GUEST & OBSERVERS
If the class allows, you and/or your guests are welcome to observe a class at no charge, so long as observers do not participate, disturb or disrupt the class. Observers who disrupt our classes will be asked to leave the Studio Grand.
LIABILITY WAIVER
Liability waivers must be signed by all first-time students before entering Studio Grand.
All information contained in the liability waiver is confidential and will not be shared with anyone outside of Studio Grand's instructors and administrators.
PAYMENT
All payments are due, in full, the day of the first class.
MISSED CLASSES
After registration, there will be no refunds for missed classes; however we can try to schedule some catch-up time with you if you ask your class instructor.
DROP-INS
If the class offers it, you are welcome to try and pay for a drop-in class at the rate declared for that specific class.
CANCELLED CLASSES
Class minimum registration requirements will vary per class and can range from anywhere from a minimum of 4-6. Please check with your respective class to ensure that minimum registration requirements have been met. We reserve the right to cancel any class if minimum enrollment numbers are not met.
class cards
PAYMENT
Payment is due, in full, upon purchase of a class card.
CARD VALIDITY
All class cards are valid for one year from their purchase date. The expiration date will be marked on the front of the card when you purchase it. Expired cards are null and void.
CARDS ARE TRANSFERABLE
All class cards are transferable, shareable and lendable. Anyone can use your card, so don't lose it!
If you want to make your card non-transferable, write your name on the front. That way, only you will be able to use your card; you can still pay for a friend, but you need to be present and give us express permission to punch an extra hole in your card.
USING CLASS CARDS
Class cards can be used for any drop-in friendly classes and workshops that specify Azùcar! class cards may be used as payment. They may not be used for any classes that require registration.
LOST/STOLEN CARDS
Replacement for lost or stolen cards is at the Instructor/Directors’ discretion. There will be no refunds for lost or stolen cards.
payment & receipts
PAYMENT METHODS
Accepted payment methods are cash, personal checks and credit cards (Visa, Mastercard, American Express).
RECEIPTS
We provide electronic receipts by email for all credit card transactions.
For cash and check payments, we provide receipts upon request.
How is my email used?
CLASS LISTS
When you register for a registration-based class, we create a class email list so that we can contact you with regard to that class if needed – for instance, is a class is cancelled due to weather or a holiday. These lists are destroyed after the class is over.
MAILING LIST
If you agreed to be added to our general mailing list, you will receive periodic newsletters in the form of monthly email updates and occasional special bulletins. You may unsubscribe from this list at any time.
Please note: if you are enrolled in a registration-based class but unsubscribe from our mailing list, you will still receive email about the class you in which you are registered, until the class ends. However, you will no longer receive newsletters.
Our mailing list is hosted on a secure server with a newsletter provider and is never shared or sold to any third party.